Returns

If you do not like or fit the ordered items, you can return them to us within 30 days under our return policy.

For all countries

The return costs are to be borne by the customer.

Return steps:

• Click on the following link: https://naturana.returnscenter.com/
• Please fill in the required information. (order number and Email) Please make sure not to use any spaces as well as the email address you used to place the order.
• Please send the goods as a prepaid package to the following address and keep the proof of posting.

PVS Fulfillment-Service GmbH
c/o NATURANA
Werner-Haas-Str. 5
74172 Neckarsulm

If you have any further questions, please contact our customer service, who will be happy to assist you online@naturana.de.

Unfortunately, we cannot make an exchange. Please return your item and order again.